Last updated: 12 November 2026
A2Z Tools is a product of Reliable Software Technology, Bengaluru, India. Almost everything on A2Z Tools is free. This page explains what happens to your money when you buy one of the few paid products, and how to ask for a refund.
1. What you can buy
- A2Z Tools Ad-Free - a one-time pass for 1 month or 1 year that removes advertisements from eligible pages while you are signed in.
- A2Z Workspace plans - a one-time payment for 1 month or 1 year of a paid plan for your workspace.
- Resume Maker, AI Writer and PDF packages - packages of credits or downloads used inside those tools.
All payments are processed by Razorpay. We never see or store your card details. None of these products renews automatically: you are charged once, when you buy. The charge appears on your bank or card statement under our billing label RSTDOM.
2. When you can get a refund
- Charged but nothing switched on. If a payment was taken but the product was not activated, or you were charged twice for the same purchase, we refund the extra or failed payment in full. You do not need to give a reason.
- Ad-Free and Workspace plans. You can ask for a full refund within 7 days of purchase. After 7 days the period you paid for is not refundable, but it stays active until its end date.
- Resume Maker, AI Writer and PDF packages. You can ask for a refund within 7 days of purchase if none of the package has been used. Credits or downloads that have been used are not refundable.
When an Ad-Free pass or a Workspace plan is refunded, the access it paid for ends when the refund is issued.
3. How to ask for a refund
Email [email protected] or use the contact form from the email address of your A2Z account. Include the product, the date of purchase and, if you have it, the Razorpay payment id from your receipt. We reply within 1-2 working days.
4. How refunds are paid
Refunds go back to the card, account or wallet you paid with, through Razorpay. We start the refund within 2 working days of approving it. Your bank usually shows it within 5-7 working days after that; international cards can take longer. We refund the amount we received; we cannot refund currency-conversion or foreign-transaction fees charged by your bank.
5. Cancelling
Nothing on A2Z Tools renews automatically, so there is no subscription to cancel. See the cancellation policy for what happens when a period ends.
6. Changes to this policy
If we change this policy, the new version applies to purchases made after the date at the top of this page. A purchase is always covered by the policy that was in force when you made it.
